A series of preparatory workshops were held in the course of 2025 in order to consult with key stakeholders, identify priorities for action, and establish the scope of the Policy Lab. On this page you will find summaries of the discussions at each preparatory workshop.
Workshop 1 – governmental and oversight bodies
Workshop 2 – advice and advocacy organisations
Workshop 3 – service users
Workshop 4 – service providers
Workshop 5 – service users
Social Care Complaints in Scotland: Policy Lab 
