The project is led by Professor Chris Gill (University of Glasgow), Niki Maclean (Independent Consultant), Dr Fiona Sherwood-Johnson (University of Stirling), and Professor Richard Simmons (University of Stirling).
The core project team is joined in the Policy Lab by range of members including service users, careers, advice and advocacy organisations, service providers, local authorities, ombudsman offices, and regulators.
Alistair Minty, In Control Scotland
Andrea Duffield, Key
Andrea Ma, Age Scotland
Andrew Anderson, Enable Scotland
Asa Kitching, Viewpoint
Evan Lerwill, Local Government and Social Care Ombudsman
Charlie McMillan, Human Rights Consortium Scotland
Chris Gill, University of Glasgow
Fiona Sherwood-Johnson, University of Stirling
Karen Erasmuson, Shetland Islands Council
Kevin McGoldrick, Self Directed Support Lanarkshire
Nancy Johnson, Carer and Lanarkshire Carers
Natalie Morris, Scottish Government
Neil Gibson, Social Work Scotland
Niki Maclean, Independent Consultant
Patricia Kearns, North Lanarkshire Council
Paula Fraser, VOX Scotland
Richard Simmons, University of Stirling
Shubhanna Hussain, Carer Representative
Shona Macdonald, Abbotsford Care
Tom Simmonds, Care Inspectorate
Val Malloch, Scottish Public Services Ombudsman
Valerie Livingstone, Service User
Social Care Complaints in Scotland: Policy Lab 